Who We Are
By Phone: 513 351-1600
By Fax: 513 351-9649
Where We Sell
Westwood – Plumbing supplies, fixtures, PVF
Columbus – Plumbing supplies, fixtures, PVF
What We Sell
Please Note: The installer is responsible for proper installation of all materials. Damage that occurs during installation is the sole responsibility of the installer.
Keidel will coordinate warranty service and will serve as a liaison with the factory or installer to resolve any problems that may arise with your project.
We will assist our customers in filing warranty claims if needed, in accordance with manufacturers’ individual polices.
- New Merchandise: Merchandise that is new, in carton, unopened, is returnable up to 90 days from the date of purchase, with no prior authorization and no restocking charge.
- Opened, but unused merchandise will be subject to a restocking charge if returned.
- Defective Merchandise:
- Defective merchandise that has not been installed can be returned to us for full credit.
- Defective merchandise that has been installed is subject to the manufacturer’s warranty, and may be returned only if the manufacturer agrees to honor the product warranty.
- Special Order Merchandise: Special order merchandise is returnable only if manufacturer agrees to accept the return, and will be subject to a restocking fee.
- Cabinetry Cabinets cannot be returned once they have been installed.
Kitchens, Cabinetry, Appliances: We work with qualified, reliable contractors who will install your cabinets if you’d like. We will coordinate deliveries with them and provide you with a single invoice for the completed project.
The installer is responsible for proper installation of all materials. Damage that occurs during installation is the sole responsibility of the installer.
Keidel will coordinate warranty service and serve as a liaison with the factory or installer to resolve any problems that may arise with your project.
The Keidel credit card is subject to credit approval. Offer applies only to single-receipt qualifying purchases. No interest will be charged on the promo purchase if you pay the promo purchase amount in full within 12 months. If you do not, interest will be charged on the promo purchase from the purchase date. Depending on purchase amount, promotion length, and payment allocation, the required minimum monthly payments may or may not pay off purchase by end of promotional period. Regular account terms apply to non-promotional purchases and, after promotion ends, to promotional balance. For new accounts: Purchase APR is 29.99%; Minimum Interest Charge is $2. Existing cardholders should see their credit card agreement for their applicable terms.